UNIVERSITI TEKNIKAL MALAYSIA MELAKA
STAFF PROFILE
 
   
   
NAME  NOR RATNA BINTI MASROM
FACULTY / CENTRE FAKULTI PENGURUSAN TEKNOLOGI DAN TEKNOUSAHAWANAN
DESIGNATION PENSYARAH UNIVERSITI
CURRENT POSITION PENYELARAS - FAKULTI PENGURUSAN TEKNOLOGI DAN TEKNOUSAHAWANAN
EMAIL norratna@utem.edu.my
 
 
ACADEMIC QUALIFICATION
YEAR QUALIFICATION INSTITUTION
2003  SARJANA (MASTERS)  KUITTHO
1998  SARJANA MUDA (BACHELOR)  MICHIGAN TECHNOLOGICAL UNIVERSITY
 
TEACHING EXPERIENCE
UNDERGRADUATES
SESSION COURSE
2023/2024  BTMP1083 - INFORMATION SYSTEM MANAGEMENT
2023/2024  BTMP2293 - CHANGE MANAGEMENT
2023/2024  BTMT3383 - SOCIAL ENTREPRENEURSHIP
2022/2023  BTMP1083 - INFORMATION SYSTEM MANAGEMENT
2022/2023  BTMP2293 - CHANGE MANAGEMENT
2022/2023  BTMT3383 - SOCIAL ENTREPRENEURSHIP
2021/2022  BTMP1083 - INFORMATION SYSTEM MANAGEMENT
2021/2022  BTMP2293 - CHANGE MANAGEMENT
2021/2022  BTMW4012 - TECHNOLOGY ENTREPRENEURSHIP
2020/2021  BTMP1013 - BUSINESS MATHEMATICS
2020/2021  BTMP1083 - INFORMATION SYSTEM MANAGEMENT
2020/2021  BTMP2293 - CHANGE MANAGEMENT
2020/2021  BTMW4012 - TECHNOLOGY ENTREPRENEURSHIP
2019/2020  BTMP1083 - INFORMATION SYSTEM MANAGEMENT
2019/2020  BTMP2293 - CHANGE MANAGEMENT
2019/2020  BTMP3293 - CHANGE MANAGEMENT
2018/2019  BTMP1083 - INFORMATION SYSTEM MANAGEMENT
2018/2019  BTMP2083 - MANAGEMENT OF INFORMATION SYSTEMS
2018/2019  BTMP3293 - CHANGE MANAGEMENT
2018/2019  BTMW4012 - TECHNOLOGY ENTREPRENEURSHIP
2017/2018  BTMP2083 - MANAGEMENT OF INFORMATION SYSTEMS
2017/2018  BTMP2343 - SUPPLY CHAIN MANAGEMENT
2017/2018  BTMP3293 - CHANGE MANAGEMENT
2017/2018  BTMU3056 - INDUSTRIAL TRAINING
2017/2018  BTMU3066 - INDUSTRIAL TRAINING REPORT
2017/2018  BTMW4012 - TECHNOLOGY ENTREPRENEURSHIP
2012/2013  BTMP1053 - BUSINESS STATISTICS
2012/2013  BTMP2083 - MANAGEMENT OF INFORMATION SYSTEMS
2012/2013  BTMP2323 - R&D MANAGEMENT AND COMMERCIALIZATION
2012/2013  DTMG3012 - ENTREPRENEURSHIP TECHNOLOGY
2011/2012  BTMG4012 - PROJECT MANAGEMENT
2011/2012  BTMT1043 - TECHNOPRENEURIAL MARKETING
2007/2008  BMFG4912 - BUSINESS INTERPRENEURSHIP
2007/2008  BTMG4012 - PROJECT MANAGEMENT
2007/2008  DTMW1012 - FUNDAMENTALS OF ENTREPRENEURSHIP ENCULTURATION
2006/2007  BACA4142 - TECHNOPRENEURSHIP
 
POSTGRADUATES
SESSION COURSE
2022/2023  MTKM5013 - GLOBAL MANAGEMENT AND ORGANIZATIONAL BEHAVIOR
2022/2023  MTKM5889 - RESEARCH PROJECT
2022/2023  MTVT5119 - RESEARCH PROJECT
LIST OF GRANTS
YEAR AWARDED TITLE OF PROJECT TYPE OF GRANT AMOUNT (RM) ROLE
2023 A MODEL FRAMEWORK OF THE INNOVATION DIFFUSION FOR A SUSTAINABLE EBECA TOPDOWN (UTEM) 40000 CO-RESEARCHER
2022 STRENGTHENING THE INVOLVEMENT OF MELAKA IN FOOD INDUSTRY OF THE MELAKA DOMESTIC AND ABROAD IN YEAR 2022 TO 2030 GERAN INDUSTRI (INDUSTRY/PRIVATE) 100000 CO-RESEARCHER
2021 DEVELOPMENT OF HIGHLY INTUITIVE MOBILE APPS FOR SMART WAREHOUSE MANAGEMENT SYSTEM (SMART WMS) IN SUPPORTING WAREHOUSING & CUSTOM LEGAL REQUIREMENT GERAN PPRN (NATIONAL) 34329 CO-RESEARCHER
2021 THE DEVELOPMENT OF HIGHLY INTUITIVE MOBILE APPS FOR SMART DOCUMENT MANAGEMENT SYSTEM (SDMS) IN SUPPORTING MALAYSIA SUSTAINABILITY PALM OIL (MSPO) STANDARD GERAN INDUSTRI (INDUSTRY/PRIVATE) 50000 CO-RESEARCHER
2020 DEVELOPING A QUALITY OUTCOMES MATRIX (QOM) FOR INDUSTRIAL REVOLUTION 4.0 AMONG MALAYSIAN SMART DEVELOPING A QUALITY OUTCOMES MATRIX (QOM) FOR INDUSTRIAL REVOLUTION 4.0 AMONG MALAYSIAN SMART MANUFACTURERS GERAN FRGS (NATIONAL) 55160 MAIN RESEARCHER
2020 EXAMINING THE ‘CILI PADI’ PICKING ROBOT FOR THE FERTIGATION FARMING SYSTEM ADOPTION AMONG FARMERS SHORT TERM (UTEM) 7000 CO-RESEARCHER
2020 DEVELOPMENT PLAF/SAGO OR STARCH COMPOSITE AS ECO FRIENDLY FOOD PACKING SHORT TERM (UTEM) 20000 CO-RESEARCHER
2020 NEW MODEL ISLAMIC FINTECH ADOPTION GERAN FRGS (NATIONAL) 56200 CO-RESEARCHER
2019 EXAMINING BLOCKCHAIN TECHNOLOGY ADOPTION AMONG FINTECH SECTOR COMPANIES IN KLANG VALLEY TO PROTECT INFORMATION SECURITY : USING MIXED METHODS SHORT TERM (UTEM) 10000 CO-RESEARCHER
2018 ANALYSING THE IMPACT OF BLOCKCHAIN TECHNOLOGY ADOPTION IN THE LOGISTIC AND TRANSPORTATION BUSINESS IN MALAYSIA: A CASE STUDY RESEARCH SHORT TERM (UTEM) 20000 CO-RESEARCHER
2007 DEVELOPMENT OF ENTREPRENEURAL CHARACTERISTICS:  TECHNICAL GRADUATES AND EMPLOYERS' PERSPECTIVES SHORT TERM (UTEM) 0 CO-RESEARCHER
2007 EXPLORING STRATEGIC HUMAN RESOURCE MANAGEMENT AND BUSINESS PERFORMANCE IN MALAYSIAN CORPORATE ENTREPRENEURSHIP SHORT TERM (UTEM) 0 CO-RESEARCHER
2007 MANAGING INNOVATION IN BIOTECHNOLOGY INDUSTRY SHORT TERM (UTEM) 0 CO-RESEARCHER
2007 EXPLORING SUCCESSION PLANNING AMONG MALAYSIAN ENTREPRENEUR SHORT TERM (UTEM) 0 CO-RESEARCHER
2007 THE ADOPTION AND THE IMPLEMENTATION OF BEST PRACTICE IN BIOTECH MANUFACTURING SHORT TERM (UTEM) 0 MAIN RESEARCHER
2007 ENTREPRENEUR DEVELOPMENT MODEL FOR MANUFACTURING SECTOR AMONG SMES IN MALAYSIA SCIENCEFUND (NATIONAL) 0 MAIN RESEARCHER
 
PUBLICATIONS
JOURNAL
YEAR TITLE NAME OF JOURNAL AUTHORS
2022  THE KEY FACTORS OF THE INDUSTRIAL REVOLUTION 4.0 IN THE MALAYSIAN SMART MANUFACTURING CONTEXT  INTERNATIONAL JOURNAL OF ASIAN BUSINESS AND INFORMATION MANAGEMENT  MOHD SYAIFUL RIZAL ABD HAMID, NOR RATNA MASROM, NUR ATHIRAH BINTI MAZLAN
2021  DETERMINANTS AFFECTING CUSTOMER PERCEIVED E-SERVICE QUALITY TOWARDS E-RETAILING SHOPPING SITE IN MALAYSIA  INTERNATIONAL JOURNAL BUSINESS EXCELLENCE  MOHAMMED HARIRI BAKRI, LIM PEI SIAN, NURUL FADLY HABIDIN, NOR AZAH ABDUL AZIZ AND NOR RATNA MASROM
2021  DEVELOPING OF QUALITY OUTCOME MATRIX FOR MALAYSIAN SMART MANUFACTURERS  JOURNAL OF SOUTHWEST JIAOTONG UNIVERSITY  
2021  DEVELOPMENT OF A QUALITY OUTCOME MATRIX FOR MALAYSIAN SMART MANUFACTURERS  JOURNAL OF SOUTHWEST JIAOTONG UNIVERSITY  NUR ATHIRAH BINTI MAZLAN, MOHD SYAIFUL RIZAL ABD HAMID, NOR RATNA MASROM
2021  EXAMINING THE CHARACTERISTICS OF ACADEMIC ENTREPRENEURS: THE CASE OF MALAYSIAN TECHNOLOGY DRIVEN UNIVERSITY  JOURNAL OF TECHNICAL EDUCATION AND TRAINING  AHAMAT, AMIRUDDIN, SHARIF, MOHAMAD SABRI, ALI, SHAHKAT MUHAMAD SHAM, MASROM, NOR RATNA, AZIZ, ABDUL CHE NURUL AZNI
2021  SUSTAINABLE DEVELOPMENT PRACTICES IN SERVICES SECTOR: A CASE OF THE PALACE HOTEL FROM MALAYSIA  EVERGREEN  SYAIFUL RIZAL HAMID, CHEW BOON CHEONG, ALINA SHAMSUDDIN, NOR RATNA MASROM, NUR ATHIRAH MAZLAN
 BIBLIOMETRIC ANALYSIS ON GREEN SUPPLY CHAIN MANAGEMENT: YEAR 2000-2014,  AUSTRALIAN JOURNAL OF BASIC AND APPLIED SCIENCES, AENSI  
 DESIGNING HALAL SUPPLY CHAIN: MALAYSIA’S HALAL INDUSTRY SCENARIOS  JOURNAL OF MATEC WEB OF CONFERENCES  
 ISSUE IN INFORMATION SHARING OF HALAL FOOD SUPPLY CHAIN  JOURNAL OF MATEC WEB OF CONFERENCES  
 THE IMPACT OF BUSINESS EXCELLENCE ON OPERATIONAL PERFORMANCE AMONG HALAL CERTIFIED FOOD MANUFACTURERS IN MALAYSIA,  JOURNAL OF MATEC WEB OF CONFERENCES  
 THE IMPACT OF BUSINESS EXCELLENCE ON SUPPLY CHAIN INTEGRATION IN HALAL AND OPERATIONAL PERFORMANCE AMONG CERTIFIED FOOD MANUFACTURER FIRMS IN MALAYSIA  JOURNAL OF INFORMATION SYSTEM AND TECHNOLOGY MANAGEME  
 
CONFERENCE
YEAR TITLE NAME OF CONFERENCE AUTHORS
2021 BLOCKCHAIN ADOPTION INTENTION BY A THIRD PART LOGISTICS COMPANY - A MALAYSIAN CASE STUDY 7TH INTERNATIONAL CONFERENCE ON RESEARCH INNOVATION IN INFORMATION SYSTEMS (ICRIIS)  MOHF=D FAIRUZ ISKANDAR OTHMAN, NOR RATNA MASROM, ISMAIL FAUZI ISNIN, RAJA ZURAIDAH RAJA MOHD RASI, YAHAYA ABD RAHIM AND YUSRI ARSHAD
 
POSTGRADUATE SUPERVISION
NO NAME LEVEL OF STUDY ROLE STATUS
1  MUHAMMAD RIDZUAN BIN NOORZELAN MASTERS CO-SUPERVISOR ACTIVE  
2  MISHALINI A/P SATIYA SEELAN MASTERS CO-SUPERVISOR ACTIVE  
3  NURUL ATIQAH BINTI ABDULLAH SABRI MASTERS CO-SUPERVISOR ACTIVE  
4  NUR ATHIRAH BINTI MAZLAN MASTERS CO-SUPERVISOR ACTIVE  
PROFESSIONAL MEMBERSHIPS / LEARNED SOCIETY
YEAR ROLE INSTITUTION LEVEL
 2021   MEMBER   ASSOCIATION FOR INFORMATION SYSTEMS (AIS)   ANTARABANGSA 

CONSULTANCY
YEAR TITLE OF PROJECT AGENCY ROLES LEVEL
2020   AN IMPACT STUDY ON SMALL RETAILER TRADERS' BUSINESSES LOCATED AROUND A NEWLY PROPOSED TESCO (M) SDN BHD   TESCO STORES (MALAYSIA) SDN BHD  LEADER  NATIONAL 
2021   RETAIL IMPACT STUDY OF LOTUS'S STORE DEVELOPMENT (1K FORMAT) AT DUYONG, MELAKA   LOTUS STORES (MALAYSIA) SDN BHD  LEADER  NATIONAL 
2021   AN ECONOMY ASSESSMENT OF NEWLY PROPOSED LOTUS STORES ON SMALL RETAILERS : CASE STUDY IN SEREMBAN AREA   LOTUS STORES (MALAYSIA) SDN BHD  LEADER  NATIONAL 
2021   DEVELOPING NEW CONCEPTUAL FRAMEWORK FOR SMART BUILDING MAINTENANCE   TECH EDUVENTURE & CONSULTANCY SDN BHD  LEADER  NATIONAL 
2022   RETAIL IMPACT STUDY FOR SITES LOCATED IN AREA XCHANGE, WARISAN PUTERI SEPANG   LOTUSS STORES (MALAYSIA) SDN BHD  LEADER  NATIONAL 
2022   RETAIL IMPACT STUDY (RIS) FOR BANDAR RIMBAYU SELANGOR   LOTUSS STORES(MALAYSIA) SDN BHD  LEADER  NATIONAL 
2022   AN IMPACT STUDY ON SMALL RETAILER TRADERS' BUSINESSES LOCATED AROUND A NEWLY PROPOSED LOTUSS STORES (MALAYSIA) SDN BHD AT AMAN CENTRAL KEDAH     LEADER  NATIONAL 
2022   AN IMPACT STUDY ON SMALL RETAILER TRADERS' BUSINESSES LOCATED AROUND A NEWLY PROPOSED LOTUSS STORES (MALAYSIA) SDN BHD AT SUNGAI BULOH, SELANGOR   LOTUSS STORES(MALAYSIA) SDN BHD  LEADER  NATIONAL 
2022   AN IMPACT STUDY ON SMALL RETAILER TRADERS' BUSINESSES LOATED AROUND A NEWLY PROPOSED LOTUSS STORES (MALAYSIA) SDN BHD AT SUNGAI JATI KLANG, SELANGOR   LOTUSS STORES(MALAYSIA) SDN BHD  LEADER  NATIONAL 
2022   KURSUS PEMBANGUNAN USAHAWAN PENGEDAR PERINGKAT ZON SELATAN (MELAKA, NEGERI SEMBILAN DAN JOHOR)   FAMA NEGERI MELAKA  MEMBER  NATIONAL 
2022   AN IMPACT STUDY ON SMALL RETAILER TRADERS 'BUSINESSES LOCATED AROUND A NEWLY PROPOSED LOTUSS STORES (MALAYSIA) SDN BHD AT KUALA TERENGGANU, TERENGGANU   LOTUSS STORES(MALAYSIA) SDN BHD  LEADER  NATIONAL 
     
 
KATEGORI MAKLUMAT
 PEJABAT DIRUJUK
PERSONAL INFORMATION BAHAGIAN SUMBER MANUSIA, PEJABAT PENDAFTAR
ACADEMIC QUALIFICATON
PROFESSIONAL MEMBERSHIP / LEARNED SOCIETY BAHAGIAN PEMBANGUNAN BAKAT, PEJABAT PENDAFTAR
TEACHING EXPERIENCE

 

BAHAGIAN PENGURUSAN AKADEMIK, PEJABAT PENDAFTAR

  • UNDERGRADUATES
  • POSTGRADUATES

PUSAT PENGAJIAN SISWAZAH

(PPS)
POSTGRADUATE SUPERVISION

PUSAT PENGAJIAN SISWAZAH

(PPS)
FIELD OF INTEREST

PUSAT PENGURUSAN PENYELIDIKAN DAN INOVASI

(CRIM)
LIST OF GRANTS
LIST OF RESEARCH AWARDS

PUSAT PENGKOMERSILAN

(UCC)
INTELLECTUAL PROPERTIES
COMMERCIALIZATION
PUBLICATIONS PERPUSTAKAAN LAMAN HIKMAH
CONSULTANCY

PUSAT JARINGAN INDUSTRI DAN MASYARAKAT

(PJIM)
 
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